Entry Level Customer Consultant

Full job description

Customer Consultants are the voice and spirit of our clients to the consumer and is one of the most valued positions in our company. We provide extensive training in all product knowledge, company policies, conflict resolution, customer service, sales strategy and more.

At Pro Connections, we maximize customer satisfaction through daily interactions with interested consumers, educating them on product offerings and conducting follow ups to ensure that policies are responsive to consumer needs.

Responsible for providing excellent customer service representing our company and our clients with the highest degree of professionalism, courtesy, and integrity in all interactions with existing and potential customers.

All positions are FULL TIME and FIRST SHIFT. Expansion and growth opportunities within management are also available. We are looking specifically for someone with great work ethic that wants to grow with the company.

Job Responsibilities

• Update existing accounts/new customer account set up
• Work and assist our call center with placement of orders
• Inform customer of deals and promotions
• Work with management to ensure proper customer service is being delivered and sales goals are being met
• Compile reports on overall customer satisfaction

Requirements

• Ability to work in a fast-paced environment and collaborate effectively as a team member
• Strong communication skills
• Goal-oriented and driven individual
• Ability to communicate at all levels with internal/external clients by phone, and face to face
• A positive attitude with good organizational, presentation and writing skills

Please attach an updated resume with your application and a member of our HR team will reach out if we feel you would be a great candidate. We will respond in 2-3 business days, please check your missed calls and/or messages from our HR team.

Job Type: Full-time

Pay: $760.00 – $1,120.00 per week

Experience level:

• 1 year
• No experience needed
• Under 1 year

Shift:

• Day shift
• No nights

Weekly day range:

• Weekends as needed

Work setting:

• In-person

Work Location: In person