Customer Service Representative

Full job description

PRO Connections is a leading consulting agency based out of Beachwood, OH. We are looking for someone to join our Customer Service Team; providing the highest of quality customer satisfaction to both our clients and customer base.

An ideal candidate would be responsible for responding to customer inquiries, resolving customer complaints, and providing information about different services and/or products. We will provide training for skills needed to be successful in this position and have seen successful candidates come from a wide-range of previous career backgrounds.

Qualifications:

• Strong communication skills
• Effective listening
• Goal driven
• Work in a fast paced environment
• Team-oriented skills

Position includes:

• Hands-on training
• Continuous leadership training
• Fast pace, fun work environment
• Company travel opportunities

Day-to-Day Responsibilities:

• Provide thorough information about products and/or services
• Develop customer reports
• Provide solutions to customer inquiries in a timely manner
• Respond to customer questions and/or complaints efficiently
• Use problem-solving skills to resolve customer issues
• Provide excellent customer service at all times

If you think that you would be a great candidate for this position, apply and a member of our recruiting department will reach out to you within 2-3 business days to set up an interview on our soonest available date.

This position is IN OFFICE, FIRST SHIFT, and FULL TIME.

Job Type: Full-time

Pay: $780.00 – $1,025.00 per week

Benefits:

• On-the-job training

Experience level:

• 1 year
• No experience needed
• Under 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person